Frequently Asked Questions

Our diamonds are grown in a controlled laboratory environment using advanced technology that replicates the natural diamond-growing process. They are chemically, physically, and optically identical to mined diamonds — the only difference is their origin.

Yes. Every diamond is accompanied by an independent grading certificate confirming its carat weight, cut, color, and clarity. The certificate reference is listed on each product page.

Our collection is set in 18K gold — yellow, white, and two-tone. Bespoke commissions can also be realised in platinum upon request.

We ship from Markham, Ontario, Canada. Domestic orders typically arrive within 2–7 business days of dispatch; international orders within 5–14 business days. Full detail is on our Shipping Policy.

Yes, to a range of destinations including the United States, the United Kingdom, and the European Union. See checkout for the full list of countries we currently serve.

Details are on our Returns & Exchanges page. For anything unique to your order, our client advisors are happy to help directly.

Most rings can be resized after purchase. Reach out to our client advisors with your order details and desired size, and we'll arrange it.

Yes — our Atelier works with clients to design one-of-a-kind pieces from first sketch to final setting. Visit Custom Creations to begin a commission.

Store pieces separately to avoid scratching, remove them before swimming or exercising, and have them professionally inspected and cleaned periodically. We're happy to advise on care for your specific piece.

Email sales@lucebrillantejewelry.com or call +1 647-970-8018, or use our contact page to request a private consultation.